Terms & Conditions

Studio Pulse T&C's:

Studio Pulse strives to deliver all classes and services as advertised. However, unforeseen circumstances may require schedule changes or cancellations.

Late Entry:

For the consideration of instructors, other clients, and your own safety, late entry to class is strictly prohibited 5 minutes after the class has begun. In the case of a waitlisted class your spot will not be held after set class time.

Please arrive 5-10 minutes early to allow for check-in. No refunds or compensation will be offered for denied entry due to lateness.

Ongoing Membership (Roll-On Contract):

After the initial 3-month period, your membership will automatically continue on a month-to-month basis unless cancelled.

Cancellation Policy:

You may cancel your membership any time after the initial 3-month commitment.
To cancel, simply email us at hipulsepilates@gmail.com at least 7 days before your next billing date.
If notice is given less than 7 days before your next billing date, cancellation will take effect the following month.

Membership Refunds:

All purchases are final. We do not offer refunds for services or products due to change of mind, injury, illness, change of address, or any other reason.

However, Studio Pulse understands you may need to pause your membership for the below reasons (minimum 14 days):

For health related reasons please contact Studio Pulse on email:- hipulsepilates@gmail.com
Pause requests must be made via email and approved in advance.
The minimum 3-month commitment will pause and resume accordingly.

Class Passes:

Class Passes have a 1, 3 and 6 month validity.

All purchases are final. No refunds, transfers or suspensions are offered on unused portions of the class pack due to illness, injury, change of address, change of mind or any other reasons.

Class Booking & Attendance:

All classes must be booked in advance via our booking system.
Cancellation Policy:
Studio Pulse has limited class space, therefore we have a strict cancellation policy for all studio classes.
Cancellations must be made through the online booking system at least 12 hours prior to the scheduled class start time. Cancellations made within 12 hours of the class will not be credited.
Late Cancellation: Cancelling within 12 hours of the class start time will be considered a Late Cancel (class will not be credited).
No Show: Failing to cancel your booking and not attending class will be considered a No Show (class will not be credited).

Minimum Age:
The minimum age to attend classes at Studio Pulse is 18 years old (subject to change in the future).

Health Information:
It is your responsibility to inform your instructor of any injuries or pregnancy before class begins.

Waiver:
Exercise classes at Studio Pulse involve physical activity and may be challenging. By participating, you understand and accept that there is a risk of personal injury or property damage.

By attending classes, you agree that you, your heirs, legal representatives, or anyone acting on your behalf will not hold Studio Pulse, its instructors, staff, or affiliates responsible for any injuries or property loss that may occur—whether caused by accident, negligence, or otherwise.

Please listen to your body, work within your limits, and let your instructor know of any injuries or health concerns before class.

By booking online or in the studio, you agree to Studio Pulses terms & conditions.